Our Response to Covid-19
With the ever-changing news about COVID-19, Eco Green has implemented measures to help mitigate the health risks associated with the virus.
We remain committed to the health and well-being of our customers, our staff and the community and wanted to share updated information about how we are working to ensure your services are handled both safely and appropriately.
The province of Manitoba has permitted lawn service companies to continue operating. As such, Eco Green is maintaining regularly scheduled operations and is following the safe business protocols recommended by our Federal and Provincial health authorities.
Our usual application procedures allow us to provide our services with no physical interaction or contact with customers.
We have however, taken additional measures to ensure the safety of our employees and customers:
For the time being our office will not be open to the public for face to face transactions. We encourage customers to rely on phoning and emailing as the best methods of contact. As the situation evolves some office staff will be working remotely to allow others in the office more physical space.
Technicians and office staff are operating using staggered start schedules to reduce the number of employees starting or completing their workday at the same time.
Each lawn technician is assigned to use the same truck and equipment each day and touch points are sanitized regularly. Employees have the appropriate personal protective equipment (PPE) and hand sanitizer and will be practicing physical distancing.
We will ring your doorbell to notify you that we are working on your property. There is no need to answer the door, a record of the application will be left in your mailbox or by your door. If you choose to come out while services are being performed, please respect the physical distancing guidelines.
We ask for your patience and understanding as we move through this process. You will receive all the applications you have ordered although some variability in the scheduling may occur during these challenging times.
Every day brings about change, but the grass will get greener and safely caring for your lawn is our priority. Thank you for being a loyal Eco Green customer and we look forward to continuing to serve your family. Stay safe.
If you have any questions related to your services provided by Eco Green, please contact our Customer Support at email@example.com.